Store Policy

Customer Care

At 9months of winter we believe that outstanding customer care is essential to creating a positive shopping experience. Our Customer Care Policy outlines our commitment to you and the steps we take to ensure your satisfaction.

1. Customer Support: Our customer support team is available to assist you with any inquiries or issues you may encounter. You can reach us at Email:innovatingxnine@outlook.com please allow 24-hours to respond. Phone: Call us at 801-244-1877 for direct support or leave us a message and our team will reach out to you as soon as they are available.

2. Order Assistance: If your package was damaged lost or stolen we have 100% money back guarantee, or if you have If you have questions regarding your order, including tracking, modifications, or cancellations, please contact us as soon as possible.

3. Order Tracking: You can track your order status through the tracking link provided in your confirmation email. If you need further assistance, our support team is happy to help.

4. Cancellations: Orders can be modified or canceled anytime before they ship, if the item is cancelled after shipping confirmation has been issued the item will need to be retuned in order to qualify for a refund. If this happens please contact us immediately for assistance. standard shipping rates may apply.

5. Returns and Exchanges: We want you to be completely satisfied with your purchase. If you’re not happy with an item, we offer a hassle-free return and exchange process.

6: Return Window: Items can be returned or exchanged within 30-days from the date of delivery.
Condition of Items: Items are to be returned in their original condition in original packaging with tags attached.
Return Process: To initiate a return, please contact our support team for a return authorization and instructions. Once we receive the returned item, and verify its condition we will process your refund or exchange. depending on the method of payment at the time of purchase this time frame can very greatly in some cases can take up to 6-8 weeks before the funds are deposited back into your account so we encourage our shoppers to take the time verifying your order is correct.

7. Customer Feedback: We value your opinion and encourage you to share your feedback with us. Your insights help us improve our products and services. You can leave reviews on our website or reach out directly via email with any suggestions or comments.

8. Privacy and Security: Your privacy is important to us. We adhere to strict data protection policies to keep your personal information secure. For more details, please refer to our Privacy Policy.

9. Commitment to Quality: We are committed to providing high-quality products. If you receive a defective or damaged item, please contact us within 5-days of delivery for a resolution.

10. Continuous Improvement: Our customer care team is continuously working to provide top-notch service. We regularly review our policies and procedures to enhance your shopping experience.

Thank you for choosing 9months of winter. We appreciate your business and look forward to serving you! If you have any questions or need assistance, please don’t hesitate to reach out.

Wholesale Inquiries

We are always looking for partners and excited to collaborate with retailers, wholesalers, and drop ship vendors who want to showcase our stunning products. Here’s how you can partner with us:

1. Retail Partnerships: If you own a retail store, you can stock our products and offer them to your customers. We provide competitive wholesale pricing, promotional materials, and support to help you successfully sell our items. To get started, simply reach out to our partnership team at Andromedaholdings@outlook.com, and we'll guide you through the onboarding process.

2. Wholesale Opportunities: We are always looking for businesses to purchase our products in bulk at discounted rates, our wholesale program is designed for you. We offer flexible ordering options and can accommodate various quantities. Once you apply and are approved, you’ll gain access to our wholesale catalog and pricing.

3. Drop Shipping: We prefer not to hold inventory, and always seeking drop shipping programs that allow us to sell products directly to customers without the hassle of managing stock. When a customer places an order through our store, our partners handle the fulfillment and shipping directly to them. This means we can focus on marketing and sales while our partners handle of the logistics. This is for our current phase we wish to grow an house inventory and gain brick and mortar locations but we are far from there and need your partnerships!

4. Application Process: To begin any of these partnerships, please fill out our online application form available on our website. We’ll review your application and reach out to discuss the next steps.

5. Training and Support: Join us in bringing our exceptional products to customers everywhere. Together, we can create a fruitful partnership that benefits us both! For more information or to apply, contact us today at [contact email].Write me a detailed customer care policy for my online clothing store

Payment Methods

Terms & Conditions

The term "NI=NE Months of Winter" is a registered trademark of Andromeda Holdings Inc. application serial no. 98347099. NI=NE All rights are reserved. Any use of this trademark without explicit permission is strictly prohibited. This statement serves to notify all users, vendors, suppliers, and partners that the "NI=NE Months of Winter" brand, logo, and associated materials are protected under intellectual property laws.

By using our platform, you acknowledge and agree to respect our trademark rights. Unauthorized use, reproduction, or distribution of this trademark, in any form or medium, is subject to legal action. For inquiries regarding licensing or permissions, please contact us at Andromedaholdings@outlook.com . Thank you for your cooperation.

Andromeda Holdings Inc. Effective Date: October 30, 2024

Welcome to Home | 9months of winter https://www.inxllc.com by accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms: By using our site, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.

2. Modifications to Terms: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site signifies your acceptance of any revised terms.

3. Products and Services: We strive to ensure that all product descriptions, prices, and availability are accurate. However, we cannot guarantee that all information is error-free. Prices may change without notice.

4. Orders and Payment: When you place an order, you agree to provide accurate and complete information. All payments must be made in full before the shipment of goods. All accepted forms of payments are listed at time of check out.

5. Shipping and Delivery: We aim to process and ship orders promptly. Delivery times may vary based on location and service provider. We are not responsible for delays caused by third parties.

6. Returns and Refunds: Please refer to our Return Policy for details on returns and refunds. All returns must comply with our policy guidelines.

7. Intellectual Property: All content on this website, including but not limited to text, graphics, logos, and trademarks, is the property of www.inxllc.com and is protected by copyright and trademark laws. The trademark "NI=NE Months of Winter" is a registered trademark of Andromeda Holdings Inc. Any unauthorized use of our trademarks may result in legal action.

8. Indemnification: You agree to indemnify, defend, and hold harmless 9months of winter, its affiliates, and their respective officers, directors, and employees from any claims, losses, liabilities, damages, expenses, or costs (including reasonable attorney’s fees) arising out of or related to your breach of these Terms and Conditions, your violation of any law or the rights of a third party, or your use of our website.

9. Limitation of Liability: To the fullest extent permitted by law, Andromeda Holdings Inc. or it subsidiaries Innovating Experiences llc., or Alchemy Productions llc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or any products purchased.

10. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Utah, Davis County. Any disputes arising from these terms shall be resolved in the courts located within Utah, Davis County jurisdiction.

11. Contact Information: For any questions about these Terms and Conditions, please contact us at Email: Andromedaholdings@outlook.com or Phone: 801-244-1877

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for visiting Home | 9months of winter!